Eligibility for the Star Alliance Upgrade Awards depends on the booked RBD's and the participating carrier. A confirmed booking on the eligible class is required in order to request for Star Alliance Upgrade Award redemption.
To find out how many "Flying Returns" miles you will need for a flight upgrade on a participating airline, simply refer to the Star Alliance Upgrade Award Chart.
Points to remember before requesting for upgrade awards:
Only confirmed and ticketed bookings on eligible booking classes are eligible for upgrades.
Upgrades can be requested for member self, family members or friends.
Codeshare flights are not eligible for upgrades.
Upgrades are valid on stipulated paid fares with the corresponding booking classes.
• Economy to Business Class in Y, B booking classes
• Business to First Class in C, D booking classes • Please note the expanded booking classes available on selected carriers as shown in below table.*